Radio Licence renewals for 2013-2014 year

ICASA is the regulator for the South African communications, broadcasting and postal services sector. At this stage, this section is not officially sanctioned by ICASA management and is being monitored on a voluntary basis.

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edwoodza
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Re: Radio Licence renewals for 2013-2014 year

Unread post by edwoodza » Thu Mar 14, 2013 10:12 am

Called ICASA today to follow up as we also NOT got our invoice yet.
We were told and i quote "have you not been watching TV news, there are strikes. We are not responsible for that..."
ICASA how hard would it be to just email us all the invoice so we can pay and get things moving.
You would save thousands of rands, make people less angry and maybe even have some efficiency in doing things rather than this nightmare each year.

ICASA at the rate you going all ZA Aircraft will be without legal radio licenses soon.

Com one GUYS! its hardly Rocket Science
..
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Re: Radio Licence renewals for 2013-2014 year

Unread post by henk-indabush » Fri Mar 15, 2013 8:53 am

Like a good boy I have e-mailed my application with all required documents, unlike Chris I have not received an automated message response- have received no response at all.
So we wait?
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Re: Radio Licence renewals for 2013-2014 year

Unread post by Iceberg » Fri Mar 15, 2013 2:09 pm

I e-mailed my applications end January. Phoned them today and they e-mailed me the invoices, which were posted but have not arrived yet. I paid and sent back the deposit slips. Now hopefully if the post office wakes up I might get the licences... :roll: :roll:
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Re: Radio Licence renewals for 2013-2014 year

Unread post by edwoodza » Fri Mar 15, 2013 2:50 pm

ice who did you speak with?
we tried to get emailed invoices and were given some BS excuse
..
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Re: Radio Licence renewals for 2013-2014 year

Unread post by henk-indabush » Sat Mar 16, 2013 6:12 am

edwoodza wrote:ice who did you speak with?
we tried to get emailed invoices and were given some BS excuse
I would be happy if I get ANY written response - as proof that i have done the right thing. But till now, ZERO response. I have e-mailed the application in Feb, and again in March.
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Re: Radio Licence renewals for 2013-2014 year

Unread post by Iceberg » Mon Mar 18, 2013 1:38 pm

edwoodza wrote:ice who did you speak with?
we tried to get emailed invoices and were given some BS excuse
Spoke to:
Tracey Ball
Credit Controller
Finance: Administered Revenue

Direct Line : 011 566 3867
TBall@icasa.org.za

She was very helpful. Good luck
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Re: Radio Licence renewals for 2013-2014 year

Unread post by Sig_ZA » Mon Mar 18, 2013 5:45 pm

Iceberg wrote:
edwoodza wrote:ice who did you speak with?
we tried to get emailed invoices and were given some BS excuse
Spoke to:
Tracey Ball
Credit Controller
Finance: Administered Revenue

Direct Line : 011 566 3867
TBall@icasa.org.za

She was very helpful. Good luck
Emailed her and had scanned copies of my invoices emailed to me within 1/2 hour.
Seriously impressive stuff !!! :D :D

Only thing is that the invoices are for R120.00 each and make no mention of the pre-paid discounted option :?
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Re: Radio Licence renewals for 2013-2014 year

Unread post by TerryE » Wed Mar 20, 2013 6:48 pm

I suspect we crashed her mailbox :?
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Re: Radio Licence renewals for 2013-2014 year

Unread post by Celtic flier » Wed Mar 20, 2013 7:06 pm

Certainly appears to have jammed up now.
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Re: Radio Licence renewals for 2013-2014 year

Unread post by tanglefoot » Fri Mar 22, 2013 2:14 pm

Celtic flier wrote:Certainly appears to have jammed up now.
I went to ICASA this morning and met Tracey. Had my copy invoice in seconds. She confirmed that she has been inundated.

She asked that we use specrev@icasa.org.za to share the load. Apparently this email address is distributed to 6 people so you should get an answer more quickly.
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Re: Radio Licence renewals for 2013-2014 year

Unread post by T4flyer » Fri Mar 22, 2013 2:34 pm

Hi TF

I need to hand my forms in next week sometime, can you tell me ICASA's JHB address?

Cheers, Don.
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Re: Radio Licence renewals for 2013-2014 year

Unread post by tanglefoot » Fri Mar 22, 2013 3:01 pm

T4flyer wrote:Hi TF

I need to hand my forms in next week sometime, can you tell me ICASA's JHB address?

Cheers, Don.
Block B (for accounts) Pinmill Farm, 164 Katherine Street, Sandton.

Just north of Grayston drive, west of the M1.

Block A to collect your license.
https://www.icasa.org.za/AboutUs/Contac ... fault.aspx
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Re: Radio Licence renewals for 2013-2014 year

Unread post by T4flyer » Fri Mar 22, 2013 3:35 pm

Thanks....

Don.
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Re: Radio Licence renewals for 2013-2014 year

Unread post by Bob Corbett » Fri Mar 22, 2013 11:07 pm

Iceberg wrote:I e-mailed my applications end January. Phoned them today and they e-mailed me the invoices, which were posted but have not arrived yet. I paid and sent back the deposit slips. Now hopefully if the post office wakes up I might get the licences... :roll: :roll:
You are far too nice.....

They are supposed to contact us, that is what the Form B was all about, according to their interpretation. PO Strike... really. Not my problem. Serve us with a virtual 7 day notice of all sorts of cancelling of licences and then hide behind a PO strike......... Since when did the PO control e-mail?

Any bets that by end March they will still not have contacted us at all.

Mods deleted my last Rant - interesting just how much of it has since come to pass.
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Re: Radio Licence renewals for 2013-2014 year

Unread post by TerryE » Sat Mar 23, 2013 8:45 am

Wow - just got an email from Tracey, on a Saturday. Awesome !!!!

Of course, the details have not been updated, despite 2attempts to do so, in addition to the notorised form b we all had to run around doing, but hey, can't expect miracles....
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